"improperly packaged for post office packag ... " (more)e tore and the bracelet was lost was sent in a plain white envelope with no padding and no notice to hand cancel post office tore it and it was lost"
"Package was padded, even though it was in a pla ... " (more)in white envelope. Have sent many packages this way, and not had this problem when padded. I'm sorry buyer is unhappy."