"I am sorry the earrings never arrived. This ... " (more) refund is just a small expression of my regrets that you didn't get to enjoy the jewelry. I hope that you find something else that will suit your needs. All the best, and thanks again for giving me the chance to do business with you. Sincerely, Sherri"
Apr 4th 2015, 9:11:55 PM PDT (almost 10 years ago)