"Your a wonderfull person,thanks for refunding m ... " (more)e,it's to bad there lost ,I don't know why they didn't even update the package. It's not your fault you tried.A++++++++++ listian."
"I am so sorry you did not receive your item. ... " (more) I will follow up with the PO and I will make sure you get your plants you have been wonderful to work with. "