"After receiving the first email crongratul ... " (more)atating me for winning & requesting my address, I didn't get any other response or the item so had to request a refund of credits"
"Thank you for the positive feedback. I'm s ... " (more)orry it got broken during the shipping, seeing as how I sent it as a fragile item. I appreciate the positive rating in spite of that. It was a pleasure doing business with you =)."