"You're welcome, and I apologize for the terribly long wait you had to endure. I didn't mea ... " (more)n for it to take so long for you to receive the card."
"I am so terribly sorry! I didn't realize that I had forgotten to put the card in a sleeve befo ... " (more)re I mailed it to you. I will refund your credits and I hope you can forgive my stupidity. I do have another copy of the card and am willing to send it to you as a replacement if you would like me to."
But they look awes ... " (more)ome and they work great, so thanks :)"