"Please no apologies, I would have been the same way. I appreciate u being so understanding. I value ... " (more) my customers and I am a woman of my word. Everything that could have happened, happened and I am so sorry u had to wait. How it's what u would like along with the free items."
"Lost someone close to me and had to go out of state. Refunded credits, money and told seller I wil ... " (more)l still send item to compensate for there troubles even after accusing me of stealing $13."