"I'm so sorry for everything hun, it's been hard financially here lately. I really appreciat ... " (more)e your kindness. Thank you for not saying anything mean or something like that!"
"Item was shipped with only one stamp even though she has been told by other customers that items ar ... " (more)e arriving with postage due. The item took far longer than normal to arrive. Add to that the fact that she refused to reply to multiple messages sent even though she had logged in a number of times."